Air & Sea Freight Customer Service Executive

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics recruitment agency in Singapore is seeking a Customer Service Executive to manage air and sea freight inquiries. Responsibilities include coordinating with agents and ensuring timely service delivery. The ideal candidate has prior experience in freight operations and strong communication skills. This full-time position offers a monthly salary of S$2,400 – S$3,000 along with performance-based bonuses.

Benefits

Performance-based bonuses

Structured mentorship and career advancement pathways

Supportive and inclusive workplace culture

Qualifications

• Prior experience in air or sea freight operations, cargo coordination, or logistics.

Responsibilities

• Manage customer inquiries and bookings across air and sea freight services.
• Coordinate with overseas agents, shipping lines, and internal teams to ensure timely deliveries.
• Handle documentation, customs clearance coordination, and shipment tracking.
• Provide shipment updates and resolve client or stakeholder issues promptly.
• Maintain accurate records to ensure consistent end-to-end service.

Skills

Strong communication and interpersonal skills

Organized

Proactive

Detail-oriented

Ability to multitask

Problem-solving

Job description

Overview

Air & Sea Freight Customer Service Executive

Location: CIAS Cargo, Changi, Singapore

Salary: S$2,400 – S$3,000/month + performance-based bonuses

Employment: Full-Time, Permanent

Working Hours: Monday – Friday, 9:00 AM – 6:00 PM

Responsibilities

• Manage customer inquiries and bookings across air and sea freight services
• Coordinate with overseas agents, shipping lines, and internal teams to ensure timely deliveries
• Handle documentation, customs clearance coordination, and shipment tracking
• Provide shipment updates and resolve client or stakeholder issues promptly
• Maintain accurate records to ensure consistent end-to-end service

Qualifications

• Prior experience in air or sea freight operations, cargo coordination, or logistics
• Strong communication and interpersonal skills
• Organized, proactive, and detail-oriented
• Ability to multitask and solve problems independently

Benefits

• Performance-based bonuses
• Structured mentorship and career advancement pathways
• Supportive and inclusive workplace culture

Recruit Lync Pte Ltd | EA License: 22C1000
Poon Weng Teik | EA Personnel License: R1657737