Air Import Executive @ Changi [Freight Forwarding] - SM09

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resources advisory firm in Singapore is seeking an Air Import Executive to manage import shipments and liaise with customers and stakeholders. The role requires at least 1 year of experience in Airfreight Import and proficiency in Microsoft Excel. Responsibilities include following up on shipments, conducting business reviews, and handling billing issues. The position is located in Changi and may require working on weekends.

Qualifications

• Minimum 1 year of experience in Airfreight Import.
• Must be able to work weekends if required.
• Proficiency in Microsoft Excel for reporting.

Responsibilities

• Act as single point of contact for Airfreight Import.
• Manage internal and external customers for import shipments.
• Follow up on urgent shipments proactively.
• Liaise with stakeholders across various departments.
• Ensure customer expectations are met in SOP.
• Conduct regular business reviews with customers.
• Perform end-to-end process including billing.
• Handle any billing disputes with customers.

Skills

Airfreight Import experience

Customer management

Microsoft Excel

Job description

Air Import Executive

• Working Location: Changi
• Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary: $2500-$3500

Job Description

• Act as single point of contact for Airfreight Import
• Manage internal and external customers for the movement of import shipments
• Follow up on urgent shipments pro-actively
• Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
• Ensure that customers' expectations are being met and mapped in SOP
• Regular Business Review with Customers - MBR or QBR
• Perform ad hoc tasks as assigned by Immediate Superior
• Perform End to End Process which include Billing
• Follow up with Customer on any Billing Disputes

Requirements

• 1yrs Exp in Airfreight Import
• Able to work on weekends if required
• Able to use Microsoft Excel for Reporting