Air Cargo Officer | Air Export Executive | Up to $3.5k | 5.25Days | Changi - 4769

The Supreme HR Advisory; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an Air Export Executive to provide exceptional customer service and manage export compliance processes. The ideal candidate has at least 2 years of relevant experience and good communication skills. This role offers a competitive salary and standard working hours in a dynamic environment.

Qualifications

• Minimum 2 years of experience in air export or related field.
• Basic knowledge of Microsoft Office applications.

Responsibilities

• Engage directly with customers to provide service.
• Ensure timely provision of flight details post-booking.
• Check compliance of export documents.
• Apply correct export permits.

Skills

Customer service

Communication skills

Export compliance knowledge

Tools

Excel

Word

Job description

Air Export Executive | Up to $3.5k | 5.25Days | Changi

• Working Location: Alps Ave (Changi)
• Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary: $2500-$3500

Customer Service Interaction

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• To answers all call within 3 ringing tone
• Monitor the onboard status and to informed customer on any irregularity
• Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated.
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner

Requirements

• 2 year's experience within the same industries / field
• Require basic knowledge of computer (eg , Execl , Words etc.)