AI UX Lead: Transforming AI-Driven Customer Experiences

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A telecommunications company in Singapore is seeking a UX & UI Experience Designer and Tester to design engaging user experiences for AI initiatives. This role entails collaborating with cross-functional teams to transform user needs into design solutions and performing usability testing for iterative enhancements. The ideal candidate will have 5-8 years of UI/UX design experience, proficiency in design tools like Figma, and familiarity with AI-driven applications. Join us in redefining the telecommunications industry through AI.

Qualifications

• 5 - 8 years of experience in UI/UX design and testing.
• Experience in customer/user journey maps and experience flows.
• Proficiency in design tools such as Figma.

Responsibilities

• Conduct user research and create personas to inform design.
• Collaborate with Product Owner and stakeholders for design alignment.
• Design and execute usability testing plans.

Skills

UI/UX design and testing

Customer/User journey maps

AI analytics

Workshop facilitation

Conversation flows for AI chatbots

Figma

Prototyping techniques

Job description

A telecommunications company in Singapore is seeking a UX & UI Experience Designer and Tester to design engaging user experiences for AI initiatives. This role entails collaborating with cross-functional teams to transform user needs into design solutions and performing usability testing for iterative enhancements. The ideal candidate will have 5-8 years of UI/UX design experience, proficiency in design tools like Figma, and familiarity with AI-driven applications. Join us in redefining the telecommunications industry through AI.