We are looking for a senior AI/UX Consultant to lead the design and delivery of AI-powered products and enterprise experiences. The role combines UX strategy, AI/ML, data analytics, responsible AI, and Google Cloud AI to create scalable, user-centric solutions.
Key Responsibilities
- Lead UX strategy and design vision for complex AI-powered products and platforms.
- Define design standards, frameworks, and best practices for AI-driven experiences.
- Conduct user and design research to identify emerging needs and AI opportunities.
- Influence product roadmaps and business strategy through data-driven design insights.
- Design transparent and explainable AI experiences that build user trust.
AI/ML & Data Integration
- Design AI-powered features and workflows that deliver measurable business value.
- Collaborate with Data Scientists, ML Engineers, Data Engineers, and Architects on scalable AI solutions.
- Translate AI models, analytics, and complex datasets into intuitive user experiences.
- Define KPIs, success metrics, and experimentation frameworks for AI initiatives.
- Evaluate data quality, bias, and representativeness to support responsible AI.
- Design human-in-the-loop workflows that allow users to understand, validate, and challenge AI outputs.
- Lead end-to-end UX design from discovery and research through delivery.
- Conduct user research and create journey maps, service blueprints, design systems, wireframes, and prototypes.
- Design complex experiences across web, mobile, conversational interfaces, dashboards, and analytics platforms.
- Lead design thinking workshops, innovation sprints, and stakeholder co-creation sessions.
- Present design strategies and recommendations to senior and C-level stakeholders.
- Lead AI solution design using Google Cloud AI services, including Vertex AI, AutoML, and managed ML services.
- Leverage Generative AI, LLMs, embeddings, conversational AI, and other Google AI capabilities to create enterprise solutions.
- Design end-to-end AI workflows on Google Cloud, from data ingestion and model development through deployment and monitoring.
- Work with BigQuery, data pipelines, and analytics platforms to support AI-powered solutions.
- Guide teams on MLOps practices including model training, deployment, monitoring, versioning, and lifecycle management.
- Evaluate emerging Google AI capabilities and translate them into practical enterprise use cases.
- Support pre-sales activities, solution proposals, client workshops, and AI transformation initiatives.
Responsible AI
- Champion responsible, ethical, transparent, and inclusive AI design.
- Identify and address risks related to bias, fairness, privacy, security, and transparency.
- Establish governance practices for responsible AI-powered experiences.
- Ensure solutions align with applicable regulatory and data privacy requirements such as PDPA and GDPR.
Required Skills & Qualifications
- Bachelor's or Master's degree in UX/HCI, Design, Computer Science, AI/ML, or a related field.
- 3–5+ years of experience working on AI/ML-powered products, with at least 3 years of professional UX/Design consulting experience.
- Proven experience leading enterprise-scale UX/design projects from discovery to launch.
- Strong portfolio demonstrating strategic design thinking, UX excellence, and measurable business outcomes.
- Strong understanding of AI/ML concepts, capabilities, limitations, and responsible AI principles.
- Expert knowledge of Figma, Sketch, Adobe Creative Suite, and prototyping tools.
- Strong experience with qualitative and quantitative user research methodologies.
- Experience designing for web, mobile, conversational AI, dashboards, and data-rich applications.
- Strong understanding of data analytics, statistics, KPIs, experimentation, and applied ML concepts.
- Hands-on experience with Google Cloud AI / Vertex AI / AutoML or similar Google-managed ML services.
- Experience with Generative AI, LLMs, embeddings, conversational AI, and enterprise AI use cases.
- Experience integrating AI solutions with BigQuery, data pipelines, and analytics platforms.
- Understanding of MLOps, including model training, deployment, monitoring, versioning, and lifecycle management.
- Familiarity with Google AI APIs covering areas such as Natural Language, Vision, Speech, Recommendations, and Search.
- Strong knowledge of data governance, privacy, security, and regulatory requirements.
- Excellent communication, presentation, stakeholder management, and influencing skills.
- Experience working with Agile and Design Thinking methodologies.
- Ability to engage and influence senior executives and C-level stakeholders.