AI Strategy & Transformation Partner, Professional Services

Cloudera; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading data management company in Singapore is looking for an AI Strategy & Transformation Partner. The role involves overseeing sales and implementation of data and AI initiatives, with a focus on improving customer success and developing professional services plans. Candidates should have extensive experience in advisory roles and a strong technical background in data and AI. The position offers a variety of benefits and a dynamic work environment.

Benefits

Generous PTO Policy

Flexible WFH Policy

Mental & Physical Wellness programs

Phone and Internet Reimbursement

Access to Continued Career Development

Comprehensive Benefits and Competitive Packages

Qualifications

• 8+ years in advisory/leadership roles in a Professional Services organization.
• 5+ years as a Solutions Architect in data, analytics, or AI.
• 12+ years in customer-facing roles.
• Experience leading a technical organization.
• Ability to travel 30%-50%.

Responsibilities

• Align sales with strategic objectives to improve customer success.
• Develop business plans addressing customer data and AI needs.
• Build relationships at multiple organizational levels.
• Provide thought leadership in technology strategy and operations.
• Drive collaboration to determine best actions for customers.
• Ensure effective execution of initiatives.

Skills

Leadership

Customer satisfaction

Technical discussions

Data analytics

AI/ML adoption

AI services

Job description

Job Description

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Cloudera Sales empowers the world's largest enterprises across every industry to use data to solve some of the most complex challenges that and . We have a platform that delivers incredible Data and Analytics technology across On- Prem, Public Cloud, and in a Hybrid model. We’re at an exciting point in our transformation as we successfully execute on our strategy.

As an AI Strategy & Transformation Partner, you will play a critical leadership role, overseeing the sales, design, and implementation of Cloudera’s next-generation data and Gen AI initiatives. You will also partner closely with the ASEAN Professional Services leader, focusing on expanding our technical capabilities and delivering successful outcomes for our customers across APAC

As an AI Strategy & Transformation Partner you will :

Align with the company's strategic objectives, handle and grow revenue and market share at designated region to improve customer success at all levels in the customer organization.

Develop and deliver Professional Services business plans that address customer priorities and critical data and Gen AI needs

Build consensus and develop relationships at multiple levels – sales team, consultants, peers in other regions

Provide thought leadership in technology strategy, architecture, adoption, new service onboarding & operations and the adoption of AI / ML services alongside Cloudera’s data platform

Guide technical discussions with senior client executives that drive decisions and implementation.

Drive collaboration across functional organizations to arrive at the best course of action for the customer

Put agreed-upon ideas and direction into action, ensuring clear oversight and accountability, and driving for clarity and speed of decisions. Monitor the effectiveness and progress of key initiatives

We’re excited about you if you have :

8 + years of experience working in an advisory / leadership capacity in a PS organization.

5+ years hands-on experience as a Solutions Architect in data, analytics, or AI domains

12+ years experience in customer facing roles

Experience in leading and developing a technical organization

An ability to lead technical discussions and drive issues to closure with customer satisfaction

Ability to work / support sales initiatives

Willingness to roll up your sleeves and do whatever is necessary; owner mentality

Ability to travel 30%-50%

What you can expect from us :

• Generous PTO Policy
• Support work life balance with
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Employee Resource Groups
• EEO / VEVRAA