AI Outcomes Manager - Singapore

Glean; Singapore; Remote; SGD 70,000 - 90,000; Full time

Job summary

A leading AI solutions company in Singapore is seeking an AI Outcomes Manager to transform enterprise interactions with AI. The ideal candidate will have over 2 years of experience and strong consultative skills. Responsibilities include engaging with executives and shaping product roadmaps based on user feedback. This is a remote position, offering flexibility and the chance to impact various departments using Glean’s products.

Qualifications

• 2+ years of professional experience.
• Ability to adapt to different users and scenarios.
• Proven understanding of AI applications in various job functions.

Responsibilities

• Engage with executive sponsors and consult on AI roadmap.
• Comprehend Glean's products to enhance customer usage.
• Conduct workshops to turn use cases into outcomes.

Skills

Consultative mindset

Problem-solving skills

Strong communication skills

Product sense

Prompt writing skills

Job description

About the Role:

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.

You will:

• Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
• Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
• Conduct use case discovery workshops and turn those use cases into tangible outcomes
• Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
• Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement

About you:

• 2+ years of professional experience
• Hungry, curious, and consultative mindset
• Strong problem-solving skills with the ability to adapt to different users and scenarios
• Proven understanding and ability to write complex prompts
• Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
• Excellent communication skills to effectively interact with multiple stakeholder groups
• Product sense and ability to drive a product’s full potential capabilities

Good to have:

• Customer presence: ability to work with any level from individual contributors to CEOs
• Prior experience in consultative roles, solutions engineering, support, or product management

Location:

• This role is remote