Agile Business Analyst - #AIDA

Singtel; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking an Agile Business Analyst to support product delivery and documentation. This role involves collaborating with stakeholders, facilitating workshops, and using agile frameworks. Candidates should have 2-4 years of relevant experience, alongside skills in data analytics and agile tools like Jira. Opportunities for career growth are integral to the company culture.

Qualifications

• 2-4 years of relevant experience as a Business Analyst in an Agile environment.
• Understanding of agile frameworks and tools.
• Ability to conduct workshops and translate business needs.

Responsibilities

• Support business partner and product owner in documentation.
• Work closely with the product owner and Scrum team during sprints.
• Conduct interviews and workshops to understand business needs.

Skills

Problem solving skills

Data analytics Skills

Agile tools such as Jira and Confluence

Scrum certification

Python coding for data analysis/visualization

Experience with GEN AI

Tools

Jira

Confluence

Tableau

Job description

Agile Business Analyst - #AIDA

Date: 16 Oct 2025

Location: Singapore, Singapore

Company: Singtel Group

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

The Agile Business Analyst will support the business partner, product owner and project management office in ensuring smooth product delivery through thorough documentation, workshop facilitation, reporting, and coordination.

This role will work closely with business stakeholders, product owners, service designer, technical teams, and project management to ensure successful product outcomes.

Documentation and Reporting

• Support Business Partner and Product Owner in documentation; not limiting to, business case, user stories, product backlog, and PRD preparation.
• Maintain detailed documentation of requirements, solutions, and test outcomes.
• Support data‑driven decision making by developing dashboards and reports.
• Provide regular project progress reporting to PMO.

Agile Team Collaboration

• Work closely with the Product Owner and Scrum team to clarify requirements during sprints.
• Participate in agile ceremonies such as sprint planning, daily stand‑ups, and retrospectives.
• Collaborate with Service Designer and UX/UI teams for user journey analysis and solution design.
• Support Product Owner with team velocity, burndown charts, and sprint outcomes to identify continuous improvement areas.
• Familiarity with agile frameworks and tools (e.g., JIRA, etc).

Workshop Facilitation and Stakeholder Engagement

• Conduct interviews, workshops, and research to understand business needs and problems.
• Translate business requirements into detailed specifications and user stories for the development team.
• Support Product Owner and Service Designer in workshops and meetings.

Skills For Success

• At least 2-4 years of relevant experience as a Business Analyst, preferably in an Agile environment.
• Agile tools such as Jira and Confluence
• Problem solving skills
• Data analytics Skills
• Good to have Scrum certifications, Tableau and Python coding for data analysis/visualization or GEN AI experience