Agency Executive (Boarding Officer)

Raffles Shipping Corporation Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A reputable shipping company is seeking a professional to coordinate and manage vessel port calls in Singapore. The role involves liaising with ship owners, charterers, and port authorities, ensuring timely and compliant operations. Candidates should possess strong operational management skills, experience with crewing processes, and the ability to handle documentation related to maritime regulations. The position requires flexibility for working outside normal office hours when needed.

Qualifications

• Experience in managing vessel port operations and compliance with regulations.
• Strong communication skills for liaising with ship owners and authorities.
• Ability to handle crew changes and ship husbandry effectively.

Responsibilities

• Coordinate and manage vessel port calls in Singapore.
• Liaise with ship owners, charterers, and port authorities.
• Handle ship husbandry activities and crew movements.
• Provide operational updates to stakeholders and ensure compliance.

Skills

Operational management

Liaising with stakeholders

Crew management

Regulatory compliance

Cost management

Tools

MPA digitalPORT@SG

ICA Crew System

PSA Marine System

PSA PORTNET

Job description

• Coordinate and manage vessel port calls in Singapore, ensuring smooth and timely operations in compliance with all regulatory requirements
• Liaise with ship owners, charterers, overseas principals, port authorities, terminals, and statutory bodies on all operational matters
• Prepare, submit, and follow up on vessel‑ and crew‑related applications via MPA digitalPORT@SG, ICA Crew System, PSA Marine System, and PSA PORTNET
• Handle ship husbandry activities including crew changes, crew movements, supplies, repairs, bunkering, and other operational requirements
• Coordinate with local vendors, suppliers, and contractors to ensure services are arranged efficiently and cost‑effectively
• Attend vessels onboard when required and act as the primary point of contact during port stay
• Provide regular and timely operational updates to ship owners and principals
• Ensure proper documentation, record‑keeping, and compliance with port, immigration, and maritime regulations
• Support and gain exposure to Crewing operations, including coordination of crew embarkation/disembarkation logistics and documentation
• Assist in cross‑departmental coordination between Agency and Crewing teams as required
• Be prepared to work outside normal office hours, including weekends and public holidays, when operationally required