After Sales Support Engineer

Trust Recruit; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a professional with a background in Engineering for a role focused on client communication and technical-commercial negotiations in the Energy industry. The candidate will be responsible for preparing proposals and managing client relationships. A diploma or bachelor’s degree in Engineering and at least 2 years of relevant experience are required. Interested applicants should submit their resumes in MS WORD format.

Qualifications

• Minimum of 2 years of progressive experience preferably in Energy industry.
• Knowledge of aftermarket tender bidding, proposal preparation, and sales.
• Ability to manage clients, vendors, and internal stakeholders.

Responsibilities

• Communicate daily with clients via phone or email for ongoing projects.
• Prepare commercial proposals for after-sales services.
• Negotiate contract terms and conditions with clients.

Skills

Technical negotiation skills

Client communication

Project management

Education

Diploma or Bachelor’s degree in Engineering

Job description

Daily communication with clients by phone, email or web‑meeting for projects or on‑going work and other related matters.

Taking care of techno‑commercial discussion with client, needed for the supply of spares, upgrades, modification etc.

Involve in technical‑commercial discussions with vendors and engineering team.

Working with procurement team for arranging PO / logistics etc for shipment.

Arranging logistics and accompany supervisors to site during site activities.

Prepare and create commercial proposal for after-sales services including communicating with vendors, and the other department such as Procurement and Engineering dept.

Understand the internal procedure and calculate adequate cost & profit, as well as approval on internal compliance program.

Negotiate with client for offer price, delivery time of item/service, and finalize the commercial offer.

Review and negotiate the Contract terms and conditions with client.

Follow‑up with clients on submitted proposals, on‑going order delivery, and invoice payment.

Arrange web‑meeting with clients/internal members, other sales persons, etc.

Record keeping of all the technical communication, history of equipment, changes & upgrades.

Enter data and maintain project records and files (mainly in electronic copy, including hard copy).

Communicate with internal members, and/or other group company members, vendors to arrange any administrative matter including but not limited to ticket‑booking, accommodation arrangement, etc.

Requirements:

Diploma or Bachelor’s degree in Engineering or related field with a minimum of 2 years of progressive experience preferably in Energy industry.

Knowledge of aftermarket tender bidding, proposal preparation, creating cost calculation and closing sales.

Knowledge of project, parts, service and maintenance business for Gas Turbine, Generator, Steam Turbine and Boiler.

Ability to manage and work with customers, vendors, internal stakeholders and people of different disciplines.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to re16(at)trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.