After-Sales Services Executive (Japan MNC, Engineering)

Trust Recruit; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading engineering firm in Singapore is seeking an After-Sales Services Executive. You will engage with clients daily through various communication methods and manage technical discussions for after-sales services. The role requires 1-2 years of sales experience, flexibility to travel, and an innovative mindset for continuous improvement. This is an exciting opportunity to contribute to a dynamic team in a reputable company.

Qualifications

• 1-2 years of experience in handling sales activity, preparing proposals, and profit calculation preferred.
• Flexible to travel if required.
• Open mindset to creating innovative ideas and improving existing procedures.

Responsibilities

• Communicate daily with clients via phone, email, or web meetings.
• Manage techno-commercial discussions with clients for spare parts and upgrades.
• Work with procurement for PO/logistics and site activities.
• Create commercial proposals for after-sales services.

Skills

Sales activity preparation

Client negotiation

Logistics coordination

Job description

After-Sales Services Executive (Japan MNC, Engineering)

Daily communication with clients by phone, email or web-meeting for projects or on-going work and other related matters

Taking care of techno commercial discussion with client, needed for the supply of spares, upgrades, modification etc.

Involve in technical-commercial discussions with vendors and engineering team.

Working with procurement team for arranging PO / logistics etc for shipment

Arranging logistics and accompany supervisors to site during site activities

Prepare and create commercial proposal for after-sales services including communicating with vendors, and the other department such as Procurement, Engineering dept.

Understand the internal procedure and calculate adequate cost & profit, as well as approval on internal compliance program.

Negotiate with client for offer price, delivery time of item/service, and finalize the commercial offer.

Review and negotiate the Contract terms and conditions with client.

Follow-up with clients on submitted proposals, on-going order delivery, and invoice payment.

Arrange web-meeting with clients/internal members, other sales persons, etc.

Record keeping of all the technical communication, history of equipment, Changes & upgrades

Job Requirement

1-2 year experience in handling sales activity (preparing proposals, profit calculation, etc.) would be an advantages

Flexible to travel if required

Open mindset to creating innovative ideas, improvement of existing procedures

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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