After Sales Operation Executive (Car Parts / Kaki Bukit)

VAULT PERSONNEL PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading automotive company in Singapore seeks an experienced professional to develop and optimize operational standards for store ordering in after-sales accessories. The ideal candidate will possess a Bachelor’s degree, at least 2 years of automotive after-sales experience, and strong problem-solving skills. This role involves handling order processing, overseeing satisfaction rates, and implementing improvements to enhance integration with business workflows. A valid driving license is required.

Qualifications

• At least 2 years of automotive after-sales experience.
• Hands-on DMS usage and experience in store accessory ordering management.
• Candidates with experience in inventory management or chain store operations are preferred.

Responsibilities

• Develop and optimize operational standards for store ordering.
• Oversee store accessory satisfaction rate and inventory turnover.
• Identify process improvement needs from frontline operations.
• Assist stores with order processing.
• Handle ad-hoc assignments as required.

Skills

Strong execution

Excellent communication skills

Problem-solving abilities

Logical thinking

Coordination capabilities

Education

Bachelor’s degree or above

Job description

Job Description

• Develop and optimize operational standards for store ordering in alignment with the overall after-sales accessories strategy. This includes store ordering management, inventory management, and order process optimization.
• Oversee store accessory satisfaction rate and inventory turnover, ensuring effective order management.
• Identify and propose process improvement needs from frontline operations to enhance integration with overall business workflows.
• Assist stores with order processing, ensuring accuracy, timeliness, and smooth end-to-end order flow.
• Handle other ad-hoc assignments as required.

Job Requirement

• Bachelor’s degree or above, with at least 2 years of automotive after-sales experience, including hands‑on DMS usage and store accessory ordering management.
• Strong execution, excellent communication skills, and solid problem‑solving abilities.
• Upright, diligent, self‑motivated, and passionate about work; able to embody company values and positively influence others.
• Strong logical thinking, communication, and coordination capabilities.
• Comfortable working in a fast‑paced environment, able to travel, and able to work under pressure.
• Candidates with experience in after‑sales accessory store order management, inventory management, regional or channel sales, or chain store operations will be given priority.
• Possess a valid driving license with proficient driving skills and a clean driving record.