Aesthetics Therapist/Beautician

ASIA PACIFIC DENTAL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dental care provider in Singapore is seeking a professional to assist in managing clinic operations and provide support to patients. Responsibilities include recording attendance, scheduling appointments, ensuring patient comfort, and maintaining cleanliness in treatment areas. The ideal candidate should possess strong communication skills and have experience in a dental or healthcare environment.

Qualifications

• Experience in a dental or healthcare environment is preferred.
• Strong communication skills to interact with patients and colleagues.
• Ability to maintain cleanliness and organization in a clinical setting.

Responsibilities

• Record attendance using different systems.
• Assist with scheduling and booking appointments.
• Ensure patient comfort and well-being.
• Handle daily transactions and inventory stock-take.
• Follow up with patients regarding appointments.

Job description

General duties

• Record attendance at work by using online and hardcopy attendance recording systems.
• Punctually operationalise Clinics or Sessions.
• Ensure the comfort and well-being of the patients/customers.
• Handle daily transactions, booking and scheduling of appointments.
• Make post-treatment courtesy calls to all patients/customers as part of the service excellence protocol.
• Follow up on patients/customers’ upcoming appointments.
• Responsible for explaining to patients/customers and ensuring they understand the benefits and procedures of the various treatments.
• Help patients/customers understand the costs involved in the treatments.
• Ensure the cleanliness of the treatment rooms and all areas.
• Responsible for inventory stock-take.
• Maintain good customer relations with patients/customers, their families and referring healthcare professionals.
• Assist Clinicians with the use of standard equipment.
• Provide on-the-job training to fellow colleagues when needed.
• Work with the team to create a positive, high-energy atmosphere.
• Identify and report incidents to the clinic manager for the necessary actions.
• Any other work as assigned by the clinic manager/director.