Advertising & Promotions (A&P) Executive

KNIGHT FRANK PROPERTY & FACILITIES MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A global leader in property management is seeking an Advertising & Promotions Executive to drive marketing efforts in a mall. The role involves conceptualizing and executing promotional activities, managing tenant relationships, and leading customer service initiatives. Candidates should have at least 2 years of experience in related fields and possess strong communication skills. This position offers opportunities for growth in a supportive team environment.

Benefits

Opportunities for growth and career development

Supportive and collaborative team

Continuous learning and development

Qualifications

• At least 2 years of experience in a shopping mall, retail, ad agency, or event management environment.
• Ability to juggle multiple tasks under pressure while meeting tight deadlines.

Responsibilities

• Conceptualize and execute promotional activities and events.
• Market advertising and promotional spaces for revenue generation.
• Develop content for digital kiosks, websites, and social media.
• Lead the customer service team and handle inquiries.
• Prepare monthly reports on activities and manage budgets.

Skills

Strong communication skills

Interpersonal skills

Marketing strategy development

Customer service management

Education

Diploma in Business, Marketing, or Mass Communication

Job description

About the role

As the Facilities Management Advertising & Promotions (A&P) Executive, you will lead the A&P activities for a mall located in the north of Singapore. Your primary responsibility will be to drive footfall and brand awareness through creative campaigns and events, while managing tenant relationships and ensuring smooth mall operations. This is a dynamic role where you'll have the chance to collaborate with various stakeholders, handle marketing efforts, and oversee customer service to create a seamless shopping experience.

What you will be doing

• Campaign Management: Conceptualize, plan, and execute promotional activities and events that boost mall visibility and attract shoppers. Engage with tenants for A&P collaborations and identify new partners for enhanced campaign offerings.
• Space Promotion and Licensing: Market the mall’s advertising and promotional spaces to generate revenue, manage enquiries, and maintain accurate booking records. Prepare and manage licensing agreements.
• Marketing Support: Develop content for digital kiosks, the mall’s website, and social media platforms, while supporting tenant advertising initiatives and liaising with agencies and vendors.
• Customer Service & Operations: Lead the customer service team, handle shopper and tenant inquiries, and manage day-to-day operations related to marketing and service excellence.
• Reporting & Budgeting: Prepare monthly reports on A&P activities and keep track of budgets and expenditures.

What we’re looking for

• A strong communicator with excellent interpersonal skills, who enjoys collaborating with different teams and stakeholders.
• Experienced with at least 2 years in a shopping mall, retail, ad agency, or event management environment, and able to drive marketing strategies that enhance the mall's brand and generate revenue.
• A diploma holder in Business, Marketing, Mass Communication, or a relevant discipline.
• Able to juggle multiple tasks under pressure while meeting tight deadlines.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!