Administrative Support Assistant

MEIKO CLEAN SOLUTIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading cleaning solutions company in Singapore is seeking an Administrative Support Assistant to join their dedicated team. This role involves managing spare parts sales, coordinating deliveries, and providing general administrative support. The ideal candidate has a diploma in Engineering and strong organizational skills, with an emphasis on teamwork and proactive problem-solving. Join us to thrive in a close-knit collaborative environment.

Qualifications

• Diploma/Technical Certificate in Mechanical, Electrical, or Mechatronics Engineering.
• Experience in service, administrative, or customer support roles is an advantage.
• Strong attention to detail and excellent organisational skills.

Responsibilities

• Manage spare parts sales including preparing quotations and processing orders.
• Coordinate delivery of spare parts and warranty claims.
• Work with service engineers to handle customer requests efficiently.
• Provide general administrative support to the service team.
• Prepare monthly reports related to after-sales service activities.

Skills

Attention to detail

Organisational skills

Clear communication

Proactive problem solving

Team collaboration

Education

Diploma or Technical Certificate in Mechanical, Electrical, or Mechatronics Engineering

Tools

Standard office software

Job description

We are looking for a proactive and well‑organised Administrative Support Assistant to join our small, dedicated team. In this role, you will support our service operations — from managing spare parts sales and coordinating deliveries to handling customer service calls and administrative tasks.

This is an excellent opportunity for someone who enjoys working in a close‑knit team environment and is eager to take ownership of a variety of responsibilities.

Key Responsibilities:

• Manage spare parts sales including preparing quotations, processing orders, and invoicing in a timely manner
• Coordinate the delivery of spareparts and after‑sales service‑related tasks such as warranty claims.
• Work closely with service engineers to ensure customer requests are handled promptly and efficiently.
• Communicate clearly and follow‑up with customers to maintain a high level of satisfaction.
• Follow up closely on all open service issues and ensure 100% closure of complaints related to service or spare parts by coordinating with end customers, service engineers and /or the dealers.
• Collaborate with the supply chain team to manage warehouse inventory, including incoming /outgoing deliveries and stocks movement control, ensuring availability and accuracy
• Provide general administrative support to the service team.
• Prepare monthly reports related to after‑sales service activities.
• Carry out ad hoc tasks as assigned by management

What We’re Looking For:

• Diploma or Technical Certificate in Mechanical, Electrical, or Mechatronics Engineering or equivalent.
• Previous experience in a service, administrative or customer support role is an advantage.
• Strong attention to detail and excellent organisational skills.
• Clear and confident communication skills with the ability to understand technical matters
• A proactive approach to problem solving
• Proficient in using computers and standard office software.
• A team player who thrives in a small, collaborative team environment.