Administrative Officer (Loan Processing)

SWEE SENG CREDIT PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A finance company in Singapore is seeking an administrative officer responsible for handling calls, ensuring application accuracy, and managing inventory. The ideal candidate should have basic computer skills and good customer service abilities. Entry-level candidates are welcome to apply, with some experience in the finance industry being advantageous.

Qualifications

• Proficient in Microsoft Office and email.
• Entry-level candidates are welcome to apply.
• Prior experience in admin is advantageous.

Responsibilities

• Handle incoming calls and email enquiries professionally.
• Ensure all applications are complete and accurate.
• Liaise with government agencies for documentation.
• Submit loan applications to financial institutions.
• Perform data entry and maintain customer accounts.
• Assist with stock management and inventory tracking.
• Maintain filing and documentation.

Skills

Customer service skills

Time management

Basic computer skills

Education

Primary/Secondary School/O Level qualification

Job description

Responsibilities:

• Handle incoming calls and email enquiries in a professional and timely manner
• Review and ensure all submitted applications are complete and accurate
• Liaise with government agencies (e.g., NEA, LTA) for required documentation
• Submit finance loan applications to financial institutions
• Perform data entry and update customer account information
• Assist with floor stock management and inventory tracking
• Maintain proper filing and documentation of all paperwork

Requirements:

• Minimum Primary/Secondary School/"O" Level qualification in any field
• Proficient in basic computer skills (Microsoft Office, email, etc.)
• Good time management, interpersonal, and customer service skills
• Entry-level candidates are welcome to apply
• Prior experience as an Admin Officer, especially in the motor-trade / finance industry, will be an added advantage