Administrative Officer

CUSHMAN & WAKEFIELD (S) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading real estate services firm in Singapore is seeking a dedicated professional to manage and update customer databases for sales and lease projects. Responsibilities include sourcing new contacts, importing data into the CRM system, and assisting with various marketing initiatives. Ideal candidates should be proactive in managing relationships and project tasks, contributing to department objectives and team success.

Responsibilities

• Update and manage customer database for marketing campaigns.
• Source and add new contacts from targeted industries.
• Assist with ad-hoc projects requiring new database gathering.
• Import database into the Customer Relation Management System.
• Cold call for contact details from potential clients.
• Gather tenant details from targeted buildings as needed.
• Manage regular updates of landlord listings in the system.
• Send rental guides to opted-in clients from the database.
• Plan and manage department meeting schedules.
• Track and suggest CEA courses for brokers.

Job description

• Update, manage and add new / existing customers into the database to generate contact details for marketing campaign of both sales and lease projects.
• Source and add new contacts by targeted industries/buildings;
• Priority to ad-hoc requirements: As and when required, assist the team with projects requiring sourcing and gathering of new database by industries/buildings;
• Import database into Company's Customer Relation Management System.
• Cold call: to request for contact details eg. Name of contact person, email address etc.
• Walk Building: to gather tenants details by targeted buildings where required. Manage and provide regular update of landlord’s listing into the system.
• Manage and provide regular sending of asking rental guide to clients in the database who has opted in for our mailing list.
• Plan and manage department’s meeting schedule.
• Plan and suggest CEA courses for brokers and to keep track of meeting the CEA’s target for all brokers.
• Assist and work closely with team on JTC’s regularization projects.