Administrative Executive – Electricity Supply & Customer Coordination

PERSOL; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

A leading utilities group in Singapore is seeking candidates for a role focused on processing electricity supply applications. Responsibilities include preparing performance reports and liaising with customers and stakeholders. The ideal candidate should have a diploma and at least 2 years of relevant experience, along with strong analytical and customer service skills. This position offers a supportive working environment with opportunities for personal and professional growth.

Qualifications

• Minimum 2 years of relevant experience.
• Strong analytical and problem-solving skills.
• Ability to communicate clearly and effectively.

Responsibilities

• Process electricity supply applications.
• Prepare performance and remittance reports.
• Liaise with customers and partners on application matters.
• Attend to inquiries via various communication methods.

Skills

Analytical skills

Problem-solving skills

Customer service orientation

Communication skills

Ability to work independently

Stress management

Education

Diploma in any discipline from a local Polytechnic

Tools

MS Office

Job description

Leading Utilities Group company

Duration: 1 year, extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Responsibilities

• Perform processing of electricity supply applications
• Monitoring of performance statistics
• Preparation of supply applications performance and remittance report
• Perform tagging of tenant meters
• Raise refunds for service quotations
• Check and issue service connection quotations
• Issue payment acknowledgement letters
• Liaise with LEWs, customers and SPPG on supply application matters
• Attend to customers, LEWs and Principals’ enquiries via letter, email and verbal correspondences
• Coordinate and attend meetings with customers, LEWs and Principals
• Assist in special projects assigned
• Any other ad-hoc duties assigned by the Head of Section

Qualifications

• Diploma in any discipline from a local Polytechnic with at least 2 years of relevant experience
• Possess strong analytical & problem‑solving skills with a positive customer‑oriented mindset
• Ability to communicate clearly and effectively
• Ability to work independently with minimum supervision
• Proficient in MS Office applications
• Ability to handle stress and work under tight timeline

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

Contact number: 8189 1194