Administrative Executive

Housing and Development Board; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A public housing authority in Singapore is seeking an Administrative Executive to ensure quality service delivery to HDB applicants and residents. The role involves advising and interacting with clients on eligibility, processing applications, and enhancing IT solutions. Candidates should possess strong customer service and communication skills, along with project management abilities. A contract of 1+1 years is offered.

Qualifications

• Passion for customer service is essential.
• Must have effective communication and interpersonal skills.
• Strong organisational and project management skills required.

Responsibilities

• Deliver quality services to applicants and residents of HDB flats.
• Advise on HDB Flat Eligibility letter and related matters.
• Process applications and support accounting and budgetary tasks.
• Enhance IT solutions through user requirements preparation and testing.

Skills

Customer service passion

Effective communication

Interpersonal skills

Critical thinking

Organisational skills

Project management skills

Resilience to pressure

Meticulousness

Numeracy

Proficiency in Microsoft software

Job description

What the role is:

Administrative Executive

What you will be working on:

Your responsibility is to deliver quality services to applicants and residents of HDB flats. You will advise and interact with applicants/residents and relevant parties on matters relating to HDB Flat Eligibility letter, HDB’s sale of flats, resale of flats and/or HDB housing loan. You will also be tasked to perform works related to these job areas, such as the preparation and verification of documents, processing of applications, provision of accounting and budgetary support and/or collection of payments, as well as works related to the implementation and enhancement of IT solutions, such as preparing user requirements and conducting acceptance testing. During your employment, you will need to perform different job duties where manpower is needed.

What we are looking for:

• Have a passion for customer service
• Have effective communication and interpersonal skills
• Have critical thinking, excellent organisational and project management skills and resilient to pressure
• Be meticulous, independent, numerate, and proficient in using Microsoft software

Successful candidates will be offered a 1+1 year contract. All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.

About Housing and Development Board

We are Singapore's public housing authority and a statutory board under the Ministry of National Development. We take pride in creating homes and towns that form a quality living environment for the young and old. Throughout the years, our continuous innovation and upgrading programmes have ensured that the heartland remain our cherished home. Join us in making a difference to the heartlands and communities that matter to us. Take on the challenge of shaping the nation’s skyline and landscape. With the wide range of opportunities available in HDB, you play an integral part in redefining the future of public housing and improving the lives of Singaporeans.