Administrative Executive

Housing & Development Board; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A government agency in Singapore is seeking an Administrative Executive to deliver quality services to HDB flat applicants and residents. Responsibilities include advising on eligibility, processing applications, and providing IT solutions. The ideal candidate should have strong customer service skills, effective communication, and be proficient with Microsoft software. This role offers a 1+1 year contract.

Qualifications

• Passion for customer service.
• Effective communication and interpersonal skills.
• Critical thinking and excellent organisational skills.
• Able to manage projects and work under pressure.
• Meticulous and independent.

Responsibilities

• Deliver quality services to applicants and residents of HDB flats.
• Advise on HDB Flat Eligibility and related matters.
• Prepare and verify documents, process applications.
• Provide accounting and budgetary support.
• Implement and enhance IT solutions.

Skills

Customer service

Effective communication

Critical thinking

Organisational skills

Project management

Proficiency in Microsoft software

Job description

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What The Role Is

Administrative Executive

What You Will Be Working On

Your responsibility is to deliver quality services to applicants and residents of HDB flats. You will advise and interact with applicants/residents and relevant parties on matters relating to HDB Flat Eligibility letter, HDB’s sale of flats, resale of flats and/or HDB housing loan. You will also be tasked to perform works related to these job areas, such as the preparation and verification of documents, processing of applications, provision of accounting and budgetary support and/or collection of payments, as well as works related to the implementation and enhancement of IT solutions, such as preparing user requirements and conducting acceptance testing. During your employment, you will need to perform different job duties where manpower is needed.

What We Are Looking For

• Have a passion for customer service
• Have effective communication and interpersonal skills
• Have critical thinking, excellent organisational and project management skills and resilient to pressure
• Be meticulous, independent, numerate, and proficient in using Microsoft software

Successful candidates will be offered a 1+1 year contract.

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.

Seniority level

Not Applicable

Employment type

Contract

Job function

Customer Service

Industries: Government Administration

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