Administrative Coordinator (Banking) #EEF

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a professional to manage case tracking and reporting within the team. The role involves maintaining the Case Tracker, ensuring cases are monitored and escalated appropriately, and preparing management reports. Applicants should have strong organizational skills and the ability to produce timely reports. This role is essential for the effective closure of accounts and supporting the team with ad hoc tasks.

Responsibilities

• Record investigations reviews into the Case Tracker.
• Update and track the Team’s Case Tracker regularly.
• Provide weekly reminders on cases nearing completion.
• Ensure all case statuses are properly tracked.
• Escalate overdue cases to Team and Business Heads.
• Coordinate with Business Units to track accounts.
• Prepare timely statistics and management reports.
• Prepare presentation slides for reporting.
• Perform ad hoc tasks assigned by Team Lead.

Job description

Responsibilities

• Record investigations reviews into the Case Tracker;
• Update and track the Team’s Case Tracker and other relevant registers on a regular basis;
• Provide weekly reminders to the Team on cases which are nearing their targeted completion dates or are currently overdue;
• Ensure that all case statuses are properly tracked, such that there are no missed out cases at various stages of the investigations process;
• Escalate overdue or outstanding cases to the Team and Business Heads for their awareness and follow-up actions;
• Coordinate with Business Units within Group Wholesale Banking to track accounts until full closure and capturing such records for monthly management reporting
• Prepare statistics on a timely basis to update the Team and Senior Management. This may include ad-hoc, weekly, bi-weekly and monthly reports.
• Prepare presentation slides to report
• Perform any ad hoc tasks assigned by Team Lead.