Administrative Assistant (Part Time)

NEXUS PROFESSIONAL ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A training academy in Singapore is looking for a Programme Coordinator to support programme delivery and student engagement. This role involves coordinating course materials, providing updates to students, monitoring attendance, and conducting evaluations. The ideal candidate has a diploma, 1-3 years of relevant experience, strong organizational skills, and proficiency in Microsoft Office. This position offers a flexible work arrangement with commission-based incentives.

Benefits

Basic + Commission + Incentives

Commission is uncapped

Qualifications

• 1 - 3 years of experience preferred.
• Prior experience in Private / Education Industry is preferred.
• Meticulous and self-motivated.
• Able to work individually and as a team player.
• Able to work under pressure.

Responsibilities

• Coordinate and ensure smooth delivery of assigned programmes.
• Provide information and updates to students and stakeholders.
• Monitor attendance of students and administer warning letters.
• Conduct regular class visits and engagement with parents.
• Update and maintain student data in the management system.

Skills

Strong organisation skills

Good communication skills

Time management

Customer-oriented mindset

Proficient in Microsoft Office

Education

Diploma in any field

Job description

About the Company

Nexus Professional Academy Pte Ltd is a specialised training academy that offers diploma, advanced diploma, and specialist diploma qualifications focusing on psychology and related disciplines.

Work Arrangement

• Approximately 20 hours a week.
• Possibility of upgraded to full-time role.
• Monday to Friday.
• 3pm to 7:30pm.

Main Duties and Responsibilities

• Contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure course materials are made available in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Supporting Lecturers on admin matters.
• Ensure valid student status and attendance for all current students.
• Release of Examination information to current students.
• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with GM to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.
• Update and maintain student data in the Academy’s data management system.
• Monitor student payment of course fees.
• Process student refunds.
• Prepare examination nominal roll for Exam Unit.
• Assist GM in the running of events.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Diploma in any field with 1 - 3 years of experience preferred.
• Prior experience in Private / Education Industry is preferred.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure.
• Proficient in Microsoft Office applications.

Benefits

• Basic + Commission + Incentives
• Commission is uncapped