Administrative Assistant, Housekeeping

One Farrer Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious hospitality company in Singapore seeks an individual to provide administrative support for the Housekeeping Department. Responsibilities include coordinating team schedules, managing inventory, and ensuring service standards are met across guest rooms. The ideal candidate should have strong organizational skills and be able to address guest feedback effectively.

Qualifications

• Strong organizational skills with attention to detail.
• Ability to handle guest complaints professionally.
• Familiarity with health and safety regulations.

Responsibilities

• Collaborate with Housekeeping leaders to plan operations.
• Maintain filing of reports and documents.
• Assist in scheduling and assigning work.
• Manage purchasing and inventory.
• Perform data entry for laundry records.
• Address guest complaints and elevate issues.
• Ensure compliance with regulations.

Job description

To provide admin support in the daily operations of the Housekeeping Department by coordinating team schedules, managing inventory and records, and ensuring service standards are met across guest rooms and public areas.

Key Roles and Responsibilities

• Collaborate with the Housekeeping leaders to plan and coordinate daily operation of the department
• Maintain and organize filling of reports and related documents
• Assist in scheduling and assigning work to Housekeeping team members to ensure adequate coverage and efficient operation.
• Handle purchasing system for ordering requisition and manage inventory
• Perform daily data entry for laundry records, including linens, uniform and guest laundry
• Address guest complaints/feedback and elevate issues to the team members
• Ensure full understanding of the difference in guest levels (VIPs) and room categories,
• Ensure compliance with health and safety regulations and hotel policies at all times.
• Performs any other duties as may be assigned from time to time by Management.