Administrative Assistant (Eunos / Changi)

Hafary Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Customer Support Representative to handle inquiries, assist the Sales Team, and monitor customer orders for timely delivery. Candidates should have at least ‘N’, ‘O’ level, ITE or equivalent qualifications, and be proficient in Microsoft Excel. This role offers training and follows a rotating shift schedule, with no work on Sundays and Public Holidays.

Qualifications

• Candidate must possess at least 'N', 'O' level, ITE or equivalent qualification.
• Positive attitude, team player, committed, meticulous and responsible.
• Computer literate, proficient in Microsoft Excel.

Responsibilities

• Handle all in-bound enquiries sent through emails, faxes, or calls.
• Assist the Sales Team with daily administration work.
• Monitor and expedite customer orders for on-time delivery.

Skills

Customer service

Team player

Microsoft Excel

Education

‘N’, ‘O’ level, ITE or equivalent qualification

Job description

Responsibilities

• Handle all in-bound enquiries sent through emails, faxes, or calls
• Assist the Sales Team in daily administration work, in handling and processing customers inquiries
• Monitor and expedite customer orders to ensure on-time delivery of goods
• Answering of phone call for enquiries
• Provide customer support on problem and issues arising from delivery/shipment
• Perform all other job related duties as assigned

Requirements

• Candidate must possess at least ‘N’, ‘O’ level, ITE or equivalent qualification
• Positive attitude, team player, committed, meticulous and responsible.
• Computer literate, proficient in Microsoft Excel
• Able to commence work immediately or within short notice
• On the job training will be provided
• Monday to Saturday: 8:00am – 5:00pm or 9:00am – 6:00pm (rotating shifts)
• Off Days: 1 off day every alternate week
• No work on Sundays and Public Holidays