Administrative Assistant and telemarketer

AIA Singapore; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A reputable life insurance company in Singapore is seeking an Administrative Assistant and Telemarketer. This full-time hybrid role is based in Tampines, offering flexible work-from-home options. Responsibilities include administrative support, customer engagement through phone calls, and maintaining organized records. Ideal candidates should possess strong communication skills and organizational abilities. Competitive salary of $2200 is offered.

Qualifications

• Administrative assistance skills to support daily office operations.
• Executive assistance skills for managing schedules and supporting leadership.
• Phone etiquette for handling telemarketing and customer interaction.

Responsibilities

• Perform administrative support tasks and maintain organized records.
• Engage customers through phone calls and provide essential information.
• Coordinate between departments for smooth operations.

Skills

Administrative assistance and clerical skills

Executive administrative assistance

Phone etiquette and communication skills

Organizational abilities and attention to detail

Proficiency in office software tools

Previous customer service or telemarketing experience

Flexibility to adapt to hybrid work

Tools

Microsoft Excel

PowerPoint

Job description

Company Description

AIA Singapore, part of the AIA Group—the world's second-largest life insurance company by market capitalization—has been a trusted leader in the life insurance industry. The company is committed to empowering families in Singapore to live healthier, longer, better lives while fostering economic and social progress. With one of the largest and most dedicated teams of Financial Services Consultants, AIA Singapore prioritizes excellent service and partnerships with individuals, families, and businesses. Guided by the philosophy of doing the right thing in the right way, AIA Singapore is dedicated to delivering top-tier service and adopting best practices in the industry.

Role Description

This is a full-time hybrid role for an Administrative Assistant and Telemarketer, based in Tampines with some work-from-home flexibility. Key responsibilities include performing administrative support tasks, maintaining organized records, and managing clerical duties. Additionally, the role involves engaging with customers through phone calls, scheduling appointments, and providing essential information about the company's offerings. The candidate will play a critical role in coordinating between departments and ensuring smooth day-to-day operations.

Qualifications

• Administrative assistance and clerical skills to effectively support daily office operations
• Executive administrative assistance skills for managing schedules, organizing meetings, and supporting leadership tasks
• Phone etiquette and communication skills for handling telemarketing calls, building rapport with customers, and providing clear information
• Strong organizational abilities and attention to detail to handle multiple tasks efficiently
• Proficiency in office software tools (e.g., Microsoft Excel, Powerpoint) is beneficial
• Previous experience in customer service or telemarketing is a plus
• Flexibility to adapt to hybrid work arrangements and willingness to collaborate with diverse teams

Salary: $2200