Administrative Assistant

Search Personnel Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking an Administrative Assistant to manage daily maintenance schedules and support customer service tasks. The role requires proficiency in Microsoft Office and bilingual skills in English and Mandarin. Candidates should have at least 1 year of administrative experience and will assist in various office tasks. This permanent position offers a salary of up to $2,500, along with annual leave and performance bonuses.

Benefits

Performance Bonus

10 Days Annual Leave (increases by 1 day each year, capped at 14 Days)

Qualifications

• Minimum 1 year of administrative experience.

Responsibilities

• Assist in arranging and updating daily maintenance schedules.
• Make phone calls to customers to confirm service or maintenance appointments.
• Support follow-up on lift maintenance contract renewals.
• Receive and record customer feedback or complaints.
• Help update daily service records and customer information.
• Maintain basic customer records and filing.
• Assist with managing office stationery, equipment, and consumables.
• Support simple inventory tracking and record updates.
• Handle incoming phone calls and direct them to staff.
• Perform general administrative duties and other ad-hoc tasks.

Skills

Proficient in Microsoft Office

Bilingual in English and Mandarin

Education

Minimum NITEC in Business or equivalent

Job description

Position

Administrative Assistant

Location

Joo Seng

Working hours

5 Days Work Week - Monday to Friday: 9.00AM to 6.00PM

Salary

Up to $2,500 + AWS + Performance Bonus + 10 Days Annual Leave (Additional 1 day every year, capped at 14 Days)

Duration

Perm

Industry

Elevator Industry

Responsibilities

• Assist in arranging and updating daily maintenance schedules under guidance from supervisors.
• Make phone calls to customers to confirm service or maintenance appointments.
• Support follow-up on lift maintenance contract renewals by preparing information and reminders.
• Receive and record customer feedback or complaints, and upscale to supervisors when required.
• Help update daily service records and customer information in the system.
• Maintain basic customer records and filing (both softcopy and hardcopy).
• Assist with managing office stationery, equipment, and consumables.
• Support simple inventory tracking and record updates.
• Handle incoming phone calls and direct them to the appropriate staff.
• Perform general administrative duties and other ad-hoc tasks as assigned.

Requirements

• Minimum NITEC in Business or equivalent
• Minimum 1 year of administrative experience
• Proficient in Microsoft Office
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

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