Administrative Assistant

Ren Ci Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a responsible individual to manage client referrals and appointments. The ideal candidate will possess a Certificate in Healthcare Support and be highly meticulous, service-oriented, with proficiency in Microsoft Office tools. Experience in a geriatric or long-term care setup is a plus. This role is situated in Novena.

Qualifications

• Experience in a geriatric or long-term care setup is an advantage.
• Service-oriented attitude is essential.

Responsibilities

• Receive referrals and prepare them for screenings.
• Schedule appointments for assessments and therapy sessions.
• Perform counseling for clients and their families.

Skills

Client fronting experience

Meticulous in administrative duties

Proficient in Microsoft Word

Proficient in Excel

Proficient in PowerPoint

Education

Certificate in Healthcare Support (Administration)

Job description

Location: Novena

Job Category: Ancillary Support

Posting Date: 26 Sept 2025

Responsibilities

• To receive referrals from referral source(s) and prepare them for screening by the Rehab Lead/ Centre Lead/ Nurse
• To schedule appointments for initial assessment, financial counselling and regular therapy sessions
• To perform counselling explaining to clients and/ or their next of kin regarding the contract of service
• To conduct means testing for patients
• To prepare and maintain order of case notes
• To process admission and discharge of clients
• To enter client’s attendance into the EMR on a daily basis
• To liaise with transport personnel for transport arrangement for clients
• To liaise with the Business Office or Finance personnel for billing matters
• To update the Agency for Integrated Care website; EMR and Transport Call Centre system
• To perform reception duties
• Carry out other tasks/ projects assigned by the Centre Lead
• To liaise with external services, statutory bodies and other VWOs as appropriate.

Job Requirements

• Certificate in Healthcare Support (Administration) or equivalent.
• Working in a geriatric set up, long term care or nursing home set up will be an advantage but not necessary.
• Service-oriented with client fronting experience
• Meticulous in administrative duties
• Proficient in Microsoft Word, Excel and Power point, and other computer skills.