Administrative Assistant

JOYSON PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic company in Singapore is seeking a junior administrative officer to support the Customer Service and Marketing team. The role involves order processing, maintaining customer records, and providing administrative assistance to the sales team. Candidates should possess at least GCE O' Levels and demonstrate strong communication skills. This is a permanent position with a 3-month probation period.

Qualifications

• Strong communication skills and initiative in all work areas.
• Responsibility and ownership in job tasks.
• Willingness to learn new digital software solutions.

Responsibilities

• Assist in order processing for customer orders via various channels.
• Perform filing of documentation for both soft and hard copies.
• Maintain and update customer contact details in software.
• Provide quotations to customers and obtain them from suppliers.
• Support the sales team with administrative assistance.
• Perform all other admin-related duties.

Skills

Strong communication skills

Initiative

Responsibility

Willingness to learn

Independent work

Team player

Positive character

Meticulous

Ability to work under pressure

Education

GCE O' Levels Qualification

Job description

Role Description

This Administrative role reports to the Customer Service team directly. This position interfaces with the Customer Service and Administrative Department which is headed by the Business Development Manager. This role provides administrative support to the customer service and marketing team.

Specific Responsibilities

The successful candidate will:

1. Assist in order processing for customer's order that may be sent via email, fax, phone calls, online platforms or WhatsApp.
2. Perform filing of documentations for both soft copies and hard copies.
3. Assist in maintaining and updating the customer's contact details in the software.
4. Assist in providing quotation to customers and obtaining ad-hoc quotations from suppliers.
5. Provide support to sales team.
6. All other admin-related duties.

Competencies

The successful candidate must possess and display the following qualities:

1. Strong communication skills
2. Possess initiative for all areas of work
3. Possess strong responsibility and take ownership in work
4. A strong willingness to learn especially new digital softwares/solutions
5. Ability to work independently when required
6. Be a strong team player to share the workload with other team mates
7. Positive and jovial character
8. Meticulous and systematic
9. Able to work under pressure

Job Duration

This is a junior level permanent position. 3 months probation applies.

Education Requirements

Applicants interested in this position should possess at least GCE O' Levels Qualification. Mid career individuals from any qualification level can apply.