Administrative Assistant

SG EPAY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading FinTech company in Singapore is seeking an Administrative Assistant to provide essential support in daily operations. The ideal candidate should have strong organizational skills, proficiency in Mandarin, and a keen attention to detail. Responsibilities include managing correspondence, preparing documents, and coordinating with internal teams to ensure smooth office management. Fresh graduates are encouraged to apply.

Qualifications

• 1–2 years of experience in administration or office support preferred.
• Strong attention to detail and ability to work independently.
• Flexibility to assist beyond regular office hours.

Responsibilities

• Provide general administrative support and manage correspondence.
• Assist with document preparation, formatting, and filing.
• Coordinate with internal teams to facilitate workflows.

Skills

Proficiency in Mandarin (written and spoken)

Organisational abilities

Multitasking

Good interpersonal skills

Microsoft Office proficiency

Education

Diploma or equivalent qualification

Job description

About SG EPAY

SG EPAY is a leading Singapore-based FinTech company, licensed by the Monetary Authority of Singapore (MAS). We deliver innovative digital payment and acquiring solutions to merchants across the region, with a strong emphasis on compliance and customer service.

Role Overview

We are seeking a proactive and detail-oriented Administrative Assistant to join our growing team. This role is key in supporting the company’s day-to-day administrative, operational, and coordination needs, ensuring efficient office management and smooth business support across departments.

Key Responsibilities

• Provide general administrative and clerical support, including managing correspondence, scheduling meetings, arranging travel, and maintaining records.
• Assist with the preparation, formatting, and filing of documents, reports, and data logs.
• Coordinate with internal teams (finance, HR, IT, operations) to facilitate workflows and resolve administrative matters.
• Support onboarding of new hires and maintain updated staff records, checklists, and compliance documentation.
• Monitor and track office supplies, vendor services, and other operational resources to ensure timely replenishment and cost efficiency.
• Assist in the preparation of presentations, meeting notes, and internal communications.
• Handle incoming calls, emails, and inquiries with professionalism, ensuring timely follow-up where required.
• Maintain proper documentation and filing systems in compliance with company policies and regulatory requirements.
• Provide logistical support for company events, team sessions, and training activities.
• Perform other ad hoc duties or projects assigned to support management and operations.

Requirements

• Diploma or equivalent qualification preferred; fresh graduates are welcome to apply.
• 1–2 years of experience in administration, office support, or coordination roles is advantageous but not mandatory.
• Proficiency in Mandarin (written and spoken) is required to communicate with Mandarin-speaking clients and to handle relevant documentation.
• Strong organisational and multitasking abilities with excellent attention to detail.
• Good interpersonal and communication skills; able to liaise effectively with diverse teams.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfortable with basic data entry/tracking.
• Ability to work independently with minimal supervision, while being a strong team player.
• Prior exposure to the finance, payments, or FinTech industries is a plus but not compulsory.
• Flexibility to occasionally assist beyond regular office hours if business needs arise.

Personal Attributes

• Professional, positive, and responsible attitude.
• Adaptable and able to perform efficiently under pressure.
• Customer-oriented mindset with excellent problem-solving skills.
• Reliable, discreet, and trustworthy in handling sensitive information.