Administrative Assistant

AXQUISITE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading e-commerce company in Singapore is seeking a detail-oriented Administrative Assistant to support daily operations, including overseeing order processing, billing, and customer inquiries. The ideal candidate will possess excellent organizational and communication skills, proficiency in e-commerce platforms, and a strong ability to multitask in a fast-paced environment. This role offers a supportive team environment and opportunities for professional growth and a competitive salary package.

Benefits

Supportive team environment

Opportunities for professional growth

Competitive salary and benefits

Qualifications

• Detail-oriented and proactive with excellent organizational skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Effective communication skills for collaboration and customer inquiries.

Responsibilities

• Oversee order processing, billing, and payment processing.
• Coordinate with logistics for timely order shipments.
• Monitor inventory levels and update availability on the platform.
• Resolve order-related issues and customer inquiries promptly.

Skills

Organizational skills

Communication skills

Proficiency in e-commerce platforms

Microsoft Office Suite

Proficiency in Microsoft Office Suite

Interpersonal skills

Education

ITE graduate or equivalent qualification

Job description

We are looking for a detail-oriented and proactive Administrative Assistant to support our team’s daily operations.

Tasks

• Oversee the complete order processing workflow, encompassing billing operations such as invoicing, payment processing, and order fulfilment on the e-commerce platform.
• Coordinate with warehouse and logistics teams to ensure timely and accurate order shipments.
• Monitor inventory levels and update product availability on the platform.
• Implement order tracking mechanisms to provide customers with real‑time updates on their purchases.
• Resolve any order‑related issues or customer inquiries promptly and professionally.
• Monitor and resolve any billing discrepancies or issues promptly.
• Coordinate with the Finance team to ensure seamless billing processes and timely resolution of customer inquiries.

Requirements

• Excellent organizational skills and attention to detail to ensure accurate order processing and billing.
• Effective communication skills to collaborate with cross‑functional teams and address customer inquiries.
• Proficiency in e‑commerce platforms, and order management systems.
• Ability to multitask, prioritize tasks, and work efficiently in a fast‑paced environment.
• Minimum ITE graduate or equivalent qualification.
• Prior experience in an administrative or office support role preferred.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Good communication and interpersonal skills.
• Ability to multitask and work independently in a fast‑paced environment.

What We Offer

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.