Administration & Office Support

ABIDE WALL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing smart wall system company in Singapore is seeking individuals for customer support and sales coordination roles. Responsibilities include responding to customer inquiries, managing sales processes, and coordinating installations. Ideal candidates should possess strong communication skills and a diploma or degree in relevant fields. Experience in sales admin or customer service is preferred. Fluency in English is mandatory, and Mandarin is a plus.

Qualifications

• Strong communication and coordination skills required.
• Detail-oriented and organized; can multitask in small-team environment.
• Prior experience in sales admin or customer service preferred.

Responsibilities

• Respond promptly to customer inquiries via various channels.
• Prepare quotations and manage the sales order process.
• Coordinate installation scheduling and follow up on issues.
• Assist with procurement and maintain sales records.

Skills

Communication skills

Coordination skills

Detail-oriented

Multitasking

Education

Diploma or degree in Business, Interior Design, or Marketing

Tools

Google Workspace (Sheets, Docs, Drive)

Job description

Job description

• 1. Customer Enquiry & Sales Support
  • Respond promptly to customer inquiries via WhatsApp, email, and social media.
  • Prepare quotations, product recommendations, and simple design proposals.
  • Manage the sales order process — from confirmation to payment collection.
  • Maintain accurate customer records and sales data in the CRM / Google Sheets.
  • Liaise with walk-in customers (if applicable) and handle sample requests.
• 2. Installation Scheduling & Coordination
  • Arrange site measurement visits and coordinate installation appointments.
  • Liaise with installers, suppliers, and logistics partners.
  • Follow up on post-installation issues, warranty, or feedback.
  • Ensure communication flow between clients and site team is clear and timely.
• 3. Administrative & Documentation Tasks
  • Prepare invoices, delivery orders, and warranty documents.
  • Assist in basic procurement and inventory tracking (board stock, accessories, magnets, etc.).
  • Maintain filing and data accuracy for sales records.
  • Support the manager with ad-hoc reports or operational tasks.
• 4. Customer Experience & After-Sales Service
  • Follow up with customers post-installation for feedback or referrals.
  • Manage simple marketing tasks such as updating product information or testimonials.
  • Support showroom / pop-up events when required.

Requirements

• Diploma and degree equivalent qualification (Business, Interior Design, or Marketing preferred).
• Strong communication and coordination skills.
• Detail-oriented, organised, and able to multitask in a small-team environment.
• Basic knowledge of Google Workspace (Sheets, Docs, Drive).
• Prior experience in sales admin / customer service / interior-related business a plus.
• Fluent in English (Mandarin a plus, for supplier & installer communication).
• Singaporean/SPR Only

Job summary

Join our fast-growing smart wall system company.