Job Description & Requirements
Supervising office staff, managing administrative processes to ensure efficiency, and overseeing general office operations
Core responsibilities
- Staff and team management: Supervise and train administrative staff, assess performance, and allocate responsibilities.
- Process improvement: Develop, implement, and streamline administrative procedures and workflows to improve efficiency and productivity.
- Office operations: Ensure the smooth day‑to‑day operation of the office, which includes managing facilities, supplies, and equipment.
- Budgeting and finance: Monitor office costs and expenses, assist in budget preparation, and collaborate on financial matters like payroll.
- Policy implementation: Establish and enforce company policies and standards for conduct and workflow.
- Recordkeeping and reporting: Organize and maintain company records, databases, and filing systems, and draft various reports and correspondence.
- Event coordination: Plan and coordinate office events, including meetings, conferences, and interviews.
- Supervising the day‑to‑day operations of the administrative department and staff members.
- Hiring, training, and evaluating employees and taking corrective action when necessary.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
- Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
- Collecting, organizing, and storing information using computers and filing systems.
- Overseeing special projects and tracking progress towards company goals.
- Building and expanding on skills by engaging in educational opportunities.
Required skills and qualifications
- Experience in a related field like management or human resources is often preferred.
- Strong leadership, communication, and interpersonal skills are essential.
- Excellent organizational, time management, and problem‑solving abilities are crucial.
- Proficiency with computer systems, particularly the MS Office suite, is a must.
- Familiarity with budget planning, human resources, and customer service procedures is beneficial.