ADMINISTRATION MANAGER

SRI SAI MURUGA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore seeks an experienced Store Manager to oversee daily operations, manage inventory, and lead a team. The ideal candidate will have strong leadership skills, excellent communication abilities, and a solid understanding of retail operations. Responsibilities include motivating staff, handling financial records, implementing promotions, and enhancing customer service.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Ensure shelves are stocked, displays are attractive, and the store is clean and organized.
• Monitor stock levels, order inventory, and manage supplier relationships.
• Handle cash flow, sales reports, and financial records.
• Recruit, train, and supervise store staff and department heads.
• Prepare work schedules and assign duties.
• Motivate and lead staff to deliver excellent customer service.
• Conduct performance evaluations and resolve personnel issues.
• Handle customer complaints and resolve issues promptly.
• Monitor customer feedback to improve store performance.
• Implement promotional campaigns and in-store offers.
• Monitor competitor pricing and market trends.
• Work to increase sales and meet or exceed targets.
• Oversee security to minimize theft and loss prevention.
• Maintain proper documentation for audits and inspections.

Skills

Strong leadership and team management

Excellent communication and interpersonal skills

Good knowledge of retail operations and supply chain

Analytical skills for budgeting, forecasting, and reporting

Problem-solving and decision-making under pressure

Proficiency in POS systems and MS Office

Multistore travel and coordination operation issues

Job description

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Ensure shelves are stocked, displays are attractive, and the store is clean and organized.
• Monitor stock levels, order inventory, and manage supplier relationships.
• Handle cash flow, sales reports, and financial records.
• Recruit, train, and supervise store staff and department heads.
• Prepare work schedules and assign duties.
• Motivate and lead staff to deliver excellent customer service.
• Conduct performance evaluations and resolve personnel issues.
• Handle customer complaints and resolve issues promptly.
• Monitor customer feedback to improve store performance.
• Implement promotional campaigns and in-store offers.
• Monitor competitor pricing and market trends.
• Work to increase sales and meet or exceed targets.
• Oversee security to minimize theft and loss prevention.
• Maintain proper documentation for audits and inspections.

Qualifications

• Strong leadership and team management.
• Excellent communication and interpersonal skills.
• Good knowledge of retail operations and supply chain.
• Analytical skills for budgeting, forecasting, and reporting.
• Problem-solving and decision-making under pressure.
• Proficiency in POS systems and MS Office.
• Multistore travel and coordination operation issues.