Admin x Customer Service

CORESTAFF PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A service-oriented company in Singapore is seeking an Operations Coordinator to support daily operations and handle customer service. Responsibilities include scheduling technicians, managing service enquiries, and maintaining documentation. Ideal candidates may have 1–2 years of customer service or coordination experience, but entry-level candidates are welcome. Training will be provided, and a strong communication skill set is essential.

Benefits

Training and development provided

Career progression opportunities

Stable and supportive working environment

Qualifications

• 1–2 years of coordination, customer service or admin experience preferred.
• Entry-level candidates are welcome; training provided.
• Good communication and follow-up skills.

Responsibilities

• Handle incoming service enquiries and coordinate follow-ups.
• Schedule and assign technicians for on-site service jobs.
• Liaise with customers on job updates and service requirements.
• Maintain service records and job documentation.
• Assist in generating reports and operational summaries.
• Work closely with internal teams to resolve operational issues.

Skills

Coordination skills

Customer service skills

Communication skills

Microsoft Word proficiency

Microsoft Excel proficiency

Team player

Job description

ob description

• Training and development provided
• Career progression opportunities
• Stable and supportive working environment

About the Role

We are looking for a responsible and service-focused Operations Coordinator to support daily operations and customer service matters. This role involves assigning technicians, coordinating service jobs and handling inbound service enquiries.

Responsibilities

• Handle incoming service enquiries and coordinate follow-ups
• Schedule and assign technicians for on-site service jobs
• Liaise with customers on job updates and service requirements
• Maintain service records and job documentation
• Assist in generating reports and operational summaries
• Work closely with internal teams to resolve operational issues

Requirements

• 1–2 years of coordination, customer service or admin experience preferred
• Entry-level candidates are welcome; training provided
• Good communication and follow-up skills
• Able to work in a fast-paced environment
• Proficient in Microsoft Word and Excel
• Team player with a positive attitude

How to Apply

Qualified or interested candidates, please submit your updated resume by using the Apply Now Button

We regret to inform that only shortlisted candidates would be notified.