Admin / Sales Coordinator / Customer Service

StaffKing Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking entry-level candidates for a customer service role. This position involves interacting with customers, handling inquiries, and maintaining operational records. Candidates with experience in customer service are encouraged to apply, though training is provided for new entrants. Competitive salary ranging from $2200 to $3000 based on experience.

Qualifications

• Experience in customer service or related field is preferred.
• Advanced skills in Microsoft Excel (VLOOKUP, Pivot Tables) are advantageous.
• Entry-level candidates are welcome to apply.

Responsibilities

• Interact with customers via phone and email, providing accurate information.
• Present and explain product or service offerings clearly.
• Handle inquiries, resolve issues, and manage customer complaints.
• Maintain operational records and perform administrative duties.
• Assist in billing, payment processing, and managing customer accounts.

Skills

Customer Service

Communication Skills

Problem-Solving

Tools

Microsoft Excel

Job description

Basic salary from $2200 to $3000 (Based on Experiences)

Company with great career prospect and environment

Entry level welcome to apply; training is provided

Job Scope:

Interact with customers via phone and email, providing accurate and helpful information

Present and explain product or service offerings to customers clearly and confidently

Handle customer inquiries, resolve issues, and manage feedback or complaints effectively

Maintain operational records and perform daily administrative duties

Assist in billing, payment processing, and managing customer accounts

Support additional administrative tasks as assigned by the supervisor

Job Requirements:

Candidates with Customer Service / Service Admin / Operations Admin Experience or ANY other related experiences are welcome to apply

Advanced Microsoft Excel skills (e.g., VLOOKUP, Pivot Tables) will be an added advantage

Entry level is welcomed to apply, training provided.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.