Admin/Operations Coordinator

FLOWER ADDICT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A floral design company in Singapore is seeking a customer service and office management assistant. Responsibilities include addressing customer queries, scheduling deliveries, and managing inventory. Ideal candidates will have a cheerful disposition, strong communication skills, and proficiency in Excel and Word. This role is situated in a dynamic workshop environment that encourages teamwork and fun. Offers include a competitive salary, generous leave, and a vibrant work culture.

Benefits

Competitive salary

Generous annual leave

Staff discount

Qualifications

• Cheerful, positive disposition and able to work in a team.
• Must be reliable and adhere to deadlines.
• Good spoken and written English; Mandarin is advantageous.

Responsibilities

• Assist with customer queries via phone, email, and social.
• Schedule deliveries and prepare flowers for delivery.
• Manage inventory and procure supplies.

Skills

Customer service skills

Reliability

Communication

Team player

Independence

Tools

Excel

Word

Job description

The Role

• Assist with customer queries and customer relations, acting as a contact point for customers, via phone, email and social
• General office management and implementation of administration process improvements
• Schedule deliveries and drivers, and help to prepare flowers/gifts for delivery
• Assist to transport flowers down to loading bay for delivery
• Inventory management
• Procurementof supplies and inventory
• Liaise with maintenance contractors

The Person

• Cheerful, positive disposition and a team player
• Highly reliable with adherence to deadlines
• Great communication and customer service skills
• Independent and able to show initiative
• A desire to deliver an awesome experience to clients
• Able to lift flower arrangements (not only a desk job)
• High work standards
• Good spoken and written English
• Mandarin speaking/writing an advantage (clients/suppliers may only speak Mandarin)
• Proficient in Excel/Word
• Eligible to work without a work pass

On Offer to You

• Competitive salary dependent on experience
• A positive work environment with a fun and dynamic team
• Generous annual leave
• Staff discount
• Opportunity to grow with the role and be part of an exciting and successful business

Location/Hours

• Central work location, close to a number of bus stops and food outlets. Note, this is a workshop/studio environment, not a retail store
• Casual dress and fun upbeat environment
• Normal office hours (weekend availability an advantage)

PLEASE ONLY APPLY if you fit these requirements and include info about yourself and a CV.