Admin & IT Executive

VANGUARD LEARNING LAB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading education technology firm in Singapore is looking for an Administration and IT Executive. This role involves supporting the IT department, managing project coordination, and handling technical troubleshooting for end-users. The ideal candidate should have strong organizational and communication skills, as well as a solid understanding of IT systems. Responsibilities include managing hardware orders, coordinating with vendors, and familiarizing end-users with software and hardware operations. This position requires the ability to adapt quickly and work effectively in a fast-paced environment.

Qualifications

• Technically savvy individual who is well organized.
• Ability to communicate with various stakeholders.
• Experience with IT systems and networks.

Responsibilities

• Serve as project coordinator and point of contact for the IT department.
• Manage hardware ordering process and coordinate inventory.
• Provide troubleshooting for end-user desktop and connectivity issues.

Skills

Organizational skills

Communication skills

Technical troubleshooting

Knowledge of WordPress

Social media familiarity

Job description

Roles & Responsibilities

The Administration and Information Technology (IT)Executive is responsible for providing support to the Head, InformationTechnology, and IT department in managing the company’s day-to‑day IT systems, networksand administration. This position requires a technically savvy individual whois extremely well organized and adept at communicating with stakeholders acrossthe organization.

• Serve as project coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements
• Manage hardware ordering process and coordinate inventory of IT assets
• Coordinate contracts with vendors and suppliers, including managing invoicing
• Manage the monitoring of hosting servers for websites and emails and the renewals ofdomains.
• Have knowledge in setting up and troubleshooting domains, sub domains and emails
• Have basic knowledge on WordPress and its plugins.
• Familiarise social media platforms (Tiktok Ads, Facebook Ads, Instagram, Google Ads, others) and Search Engine Optimisation (Optional)
• Perform systems administration functions for designated information systems / technologies
• Provide project coordination assistance with special projects and any other duties asassigned by Head, IT
• Manage procurement of inventory including documenting all equipment assigned to staffmembers
• Potentially need to be available to respond on short notice
• Provide direct, over the phone or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely fashion
• Familiarize and assist end-users on basic software, hardware and peripheral deviceoperation and use
• Manage time efficiently and effectively; set priorities appropriately and schedule calls
• Able to work in a fast-paced environment and maintain professional demeanour stress
• Good team player and able to operate within customer support standard and operatingprocedures