Admin Executive (Social Service)

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading HR firm is seeking a meticulous Admin Executive for a 1-year contract in Singapore. This role involves operational, administrative, and frontline support for key processes. The ideal candidate should have a Bachelor's degree, strong organisational skills, and be proficient in Microsoft Excel. Responsibilities include managing correspondence, providing service support, and handling general administrative tasks.

Qualifications

• Bachelor's Degree in any discipline.
• Strong organisational and administrative skills.
• Good communication skills with diverse backgrounds.
• Detail-oriented, reliable, and multitasking.
• Comfortable with frontline service.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Provide backend support for social safeguard processes.
• Handle correspondence and liaise with the registry.
• Support data requests using Microsoft Excel.
• Carry out general administrative tasks.
• Assist with sorting and processing incoming mail.

Skills

Organisational skills

Administrative skills

Communication skills

Detail-oriented

Customer service

Microsoft Excel proficiency

Education

Bachelor's Degree in any discipline

Tools

Microsoft Office

Job description

Admin Executive (1-Year Contract)

📍 Location: Caldecott
📅 Contract Duration: 1 Year

We are seeking a meticulous and service-oriented Admin Executive to provide operational, administrative, and frontline support for key safeguarding initiatives and public service processes.

⭐ Key Responsibilities

Administrative Duties

• Provide backend support for the implementation of social safeguard processes.
• Handle correspondence, including preparing letters and liaising with the relevant registry.
• Support simple data requests using Microsoft Excel, including basic data cleaning.
• Carry out general administrative tasks such as photocopying, scanning, shredding, printing, filing, and mail preparation.
• Assist with the opening, sorting, and processing of incoming mail.

Basic Client Service Support

• Guide members of the public—including individuals without SingPass—through self‑exclusion revocation procedures and online courseware completion.
• Collect and verify documents to facilitate citizenship or status updates in internal systems.
• Manage incoming phone calls and monitor shared email inboxes; handle routine enquiries and escalate complex matters when necessary.
• Assist members of the public in scheduling appointments with officers or partner agencies.
• Conduct routine outbound calls to confirm hearing attendance and obtain required contact details.

Other Duties

• Support additional ad‑hoc tasks as assigned to ensure smooth daily operations.

✔️ What We’re Looking For

• Bachelor's Degree in any discipline.
• Strong organisational and administrative skills.
• Good communication skills with the ability to assist individuals across diverse backgrounds.
• Detail‑oriented, reliable, and able to manage multiple tasks efficiently.
• Comfortable with frontline service and handling public enquiries.
• Proficient in Microsoft Office, especially Excel.

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275