Admin cum Sales Support

ABLE BEST EMPLOYMENT AGENCY; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A domestic helper agency is looking for a friendly and organized Admin cum Sales Support Assistant to manage daily operations, including customer interaction and office tasks. Ideal candidates will possess strong communication skills and proficiency in MS Office. There's an opportunity to grow into senior roles with proper training. Working hours are Monday to Friday with alternate Saturdays, offering a stable environment and clear tasks to follow.

Benefits

Stable industry & long-established company

Friendly team with proper training and support

Opportunity to learn and explore sales path later

Qualifications

• 1 year of experience in admin or customer service is preferred but not compulsory.
• Able to communicate in Mandarin to liaise with Mandarin-speaking customers.
• Willing to learn industry processes over time.

Responsibilities

• Handle daily office operations including answering phone calls and maintaining filing systems.
• Prepare and maintain agency documents and data entry.
• Assist walk-in customers and provide simple sales support.
• Support management with administrative tasks and run errands as needed.

Skills

Proficient in MS Office (Word, Excel)

Good communication and interpersonal skills

Organised and detail-oriented

Team player with a positive attitude

Job description

About the Role

We’re looking for a friendly, organised, and reliable Admin cum Sales Support Assistant to help with daily operations in our domestic helper agency. This role is suitable for someone who enjoys a mix of admin work, customer interaction, and supporting a small team.

Training provided. Potential candidates can have growth into consultant or senior admin pathways, based on your interest and potential.

Responsibilities

1. Office Administration
   • Handle daily office operations
   • Answer phone calls, WhatsApp messages, and general enquiries
   • Maintain office supplies and place orders when needed
   • Organise and maintain both physical and digital filing systems
2. Documentation & Reporting
   • Prepare, update, and maintain agency documents
   • Handle accurate data entry
   • Ensure all forms and customer files are complete and up to date
3. Customer & Sales Support
   • Assist walk-in customers professionally
   • Provide simple sales support (passing enquiries to consultants, preparing documents)
   • Help follow up with customers when needed (with template guidance provided)
4. Ad-hoc Office Support
   • Assist management with administrative tasks
   • Run simple errands when required
   • Support basic operational needs of the office

Requirements

• Preferably 1 year of experience in admin / customer service (but not compulsory)
• Proficient in MS Office (Word, Excel)
• Organised, detail-oriented, and responsible
• Good communication and interpersonal skills
• Able to communicate in Mandarin (to liaise with Mandarin-speaking customers)
• Team player with a positive attitude
• Willing to learn industry processes over time
• Part-time schedule may be considered (For those looking for permanent part-time positions)

Working Hours

• Monday to Friday: 10:30am – 7:30pm
• Alternate Saturdays: 10:30am – 6:00pm

Why Join Us?

• Stable industry & long-established company
• Friendly team with proper training and support
• Clear tasks and structured daily workflow
• Opportunity to learn the ropes and explore a sales path later if interested