Admin Assistant - Senior Care Centre

ACTIVE GLOBAL RESPITE CARE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is looking for a Customer Service Representative to manage client registrations and appointment scheduling. The ideal candidate will possess a pleasant personality, excellent communication skills, and a minimum of one year of customer service experience. Proficiency in Microsoft Office and the ability to multitask are essential. This role requires working day shifts and rotational weekends.

Qualifications

• Must have pleasant personality and excellent communication skills.
• Minimum 1 year of customer service experience is required.
• Able to meet tight deadlines and work under pressure.

Responsibilities

• Responsible for clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Problem-solving skills

Ability to multitask

Education

Minimum GCE 'O' level

Job description

Responsibilities

• Responsible in clients' registration and scheduling of appointments.
• Assist to handle and resolve clients' complaints.
• Ensure the smooth operation of the front counter.
• Filling and documentation.
• Handle incoming calls.
• Maintain the stock of stationery.
• Maintain the key system.
• Updating of operational data.
• To assist in centre operations from time to time.
• Any other tasks as and when assigned by the Centre Manager.

Qualifications

• Minimum GCE "O" level.
• Possess pleasant personality and excellent communication skills.
• Must be proficient in Microsoft Office and comfortable using a computer.
• Minimum 1 year of customer service experience.
• Ability to multitask and strong problem-solving skills.
• Day shift work and rotational weekends required.
• Possess can-do attitude, meticulous with an eye for details. good interpersonal skills, independent and committed team player.
• Able to meet tight deadlines and work under pressure.

Working Location

• Telok Blangah & Ghim Moh