Admin Assistant (Punggol) #ESY

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking an Admin Assistant to manage communications, perform various administrative tasks, and verify documents concerning student matriculation. The role involves liaising with stakeholders and providing system support. Candidates should possess strong communication skills and attention to detail. Interested individuals are encouraged to email their resumes. Only shortlisted candidates will be contacted.

Qualifications

• Strong communication skills to respond to inquiries promptly.
• Ability to handle administrative tasks efficiently.
• Attention to detail for document verification.

Responsibilities

• Respond to phone calls and emails regarding matriculation processes.
• Assist with various administrative requests and inquiries.
• Verify matriculation information and ensure document submission.

Job description

Admin Assistant (Punggol) #ESY

Singapore | Posted: Dec 19, 2025

Job scope:

Communication & Enquiries

• Respond promptly to phone calls and emails regarding matriculation processes, concession cards, and updates to personal particulars.

Administration

• Assist with requests related to Change of Programme, Status Letters, replacement cards, and personal data updates.
• Handle inquiries on Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment exercises, and Tuition Grant matters.

Document Verification & Follow-Up

• Verify matriculation information and supporting documents for accuracy.
• Correspond with learners to ensure timely submission of outstanding documents and compliance with matriculation requirements.

Stakeholder Coordination

• Liaise with Programme Leaders for necessary approvals.
• Coordinate with appointed clinics to manage medical examination matters.

System & Process Support

• Assist with system testing and provide administrative support for all matriculation‑related activities.

Feedback & Service Delivery

• Receive and manage feedback from learners and parents, ensuring timely resolution or escalation.
• Distribute concession cards accurately.

General Administrative Duties

• Perform filing, scanning, data entry, and other administrative tasks as assigned.

Interested candidates, please email your resume to [e-mail]

We regret that only shortlisted candidates will be contacted