Admin Assistant (Operation Department)

CWCS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is looking for Full-Time & Part-Time Admin Assistants for their Operations Department. The role involves managing client queries, scheduling floaters and cleaners, and ensuring cleaning standards. Candidates must have at least 1 year in customer service, possess strong communication skills, and be computer literate. A pleasant personality and ability to work in a fast-paced environment are essential. Flexibility in working days and shifts is required.

Qualifications

• Minimum 1 year experience in customer service and scheduling.
• Customer-oriented with good interpersonal and communication skills.
• Pleasant and friendly personality with strong problem-solving capabilities.
• A fast-paced environment worker and fast learner.
• Willing to take up responsibility and computer literacy.

Responsibilities

• Communicate well with clients, floaters, and cleaners through various channels.
• Maintain a positive and professional attitude toward clients at all times.
• Arrange floater or cleaner job schedules and monitor cleaning standards.
• Assist in any ad hoc duties assigned by Executive or Assistant Executive.

Skills

Customer service

Scheduling

Interpersonal skills

Problem-solving

Computer literacy

Education

Minimum 'O' level

Job description

We are looking for Full-Time & Part-Time Admin Assistant (Operation Department) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and good time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day:

FT: 6 Days - Must able to commit on Sat or Sun

PT: 3 weekdays + 1 weekend

Work Shift:

7am to 4pm or 2pm to 11pm

Responsibilities:

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
• Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
• To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents
• Assist in any ad hoc duties assigned by Executive or Assistant Executive

Requirements:

• Minimum 1 year experience in customer service, scheduling
• Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
• Pleasant and friendly personality Strong problem solving capabilities
• Able to work at a fast pace environment, fast learner, willing to take up responsibility Computer literacy