Admin Assistant (Logistics/Events) - Education Sector (Up to $4200) #WFH #EAST #NKA

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A local recruitment agency is seeking a candidate for an event logistics role in Singapore. This position involves managing logistics for school visits, ensuring compliance with deadlines, and facilitating communication with various educational stakeholders. The ideal candidate should have a degree and at least 2 years of relevant experience in event logistics, with proficiency in Salesforce. The role offers a 6-month contract with competitive salary up to $4200.

Qualifications

• At least 2 years of experience in event logistics.
• Strong communication skills for liaising with schools and educators.
• Ability to monitor and respond to queries within set timelines.

Responsibilities

• Manage logistics and organization for events like school visits.
• Facilitate communication between departments and ensure accuracy in data entry.
• Monitor event compliance with deadlines and policy guidelines.

Skills

Event logistics

Communication

Data entry

Education

Minimum Degree in any field

Tools

Salesforce

Job description

Location: Bugis

Duration: 6 months contract (maternity)

Working Hours: Monday-Friday, 8.30am to 5.30pm (with 1 hour lunch break) 2-3 days WFH, will follow team’s schedule

Salary: Up to $4200

Job Responsibilities

This role is part of the Pre-Authorisation sub team, which mostly helps to ensure that all the logistics and organization of events (such as school visits) are settled properly.

CUSTOMER LIAISON

• Communication with schools and educators, being the first point of contact for logistics related to the event.
• Facilitate and oversee the relationships with other teams including Authorization, IB World Schools, Development, IBEN, Global Operations and Finance.

OPERATIONS

• Ownership of events data entry and accuracy in Salesforce
• Ensuring document submission is on time and correct documents are submitted
• Initiate payment for educators within 5 days of the end of the visit
• Coordinate, monitor and respond to Tier 2 queries forwarded by IB Answers as well as the School Delivery inbox within the SLA
• Monitoring events during the school life cycle to ensure compliance with deadlines
• Provide access to schools and educators to IB Concierge and be first point of escalation for any issues

POLICY AND PROCESSES

• Ensure schools and educators are aware of IB policies and guidelines
• Monitor travel bookings (hotels, flights and transportation) and act as decision maker to reject or approve out of policy requests, ensuring there is not additional budget expenditure.
• Monitoring itinerary to ensure correct budget allocation of the expenses

CONTINUOUS IMPROVEMENT

• Propose enhancements in processes and systems to improve efficiency in the logistics events for IB programs
• Propose updates of guidelines and templates to provide a better support to schools and educators in all 3 languages

PROJECTS

• Accountable of preparing and monitoring the events related to the examination inspection session twice a year, coordinating with different stakeholders to ensure delivery of the sessions on a timely manner.
• Participate in IB projects, contributing as School Delivery representative, from a process and systems perspective.
• Lead enhancements in processes and systems to improve efficiency in the logistics events for IB programs.

Job Requirements

• Minimum Degree in any field with at least 2 years of experience in event logistics