Admin Assistant in East

Happy Tutors Learning Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational centre in Singapore seeks a dedicated individual to provide education advice and assist customers with enrolment into tuition classes. Responsibilities include managing daily operations, effective communication with parents and students, and handling payments. Ideal candidates have at least 1 year of customer service experience and a good understanding of the Singapore education system.

Qualifications

• At least 1 year experience doing customer service for enrichment centres.
• Able to work well with spreadsheets.
• Able to communicate positively and effectively.
• Good understanding of the Singapore education system.

Responsibilities

• Provide earnest education advice to parents and students.
• Assist customers in the enrolment of classes.
• Take charge of daily operations of the tuition centre.
• Communicate effectively with tutors and students.
• Handle all communications with parents.
• Follow up closely with parents' enquiries.
• Collect payment and issue receipts.

Skills

Customer service experience

Proficiency with spreadsheets

Effective communication

Understanding of the Singapore education system

Job description

Responsibilities

Provide earnest education advice to parents and students for them to make the best education decisions for themselves.

Assist customers in the enrolment of our tuition classes and enrichment programs.

Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.

Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes.

Handle all communications with parents by taking over the centre’s mobile phone.

Follow up closely with parents in their enquiries.

Collect payment and issue receipts for payments.

Qualifications

• At least 1 year experience doing customer service for enrichment centres.
• Able to work well with spreadsheets.
• Able to communicate positively and effectively.
• Good understanding of the Singapore education system.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.