Admin Assistant for Social Enterprise in Education

Happy Tutors Learning Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local education center in Singapore is seeking an Admin Assistant to support daily operations and provide educational advice to parents and students. Responsibilities include assisting with enrolments, managing communications with parents, and maintaining the centre's cleanliness. Ideal candidates will have customer service experience and familiarity with the Singapore education system. This position offers a dynamic working environment where effective communication is key.

Qualifications

• At least 1 year experience doing customer service for enrichment centres.
• Able to work well with spreadsheets.
• Able to communicate positively and effectively.
• Good understanding of the Singapore education system.

Responsibilities

• Provide earnest education advice to parents and students.
• Assist customers in enrolling in tuition classes and enrichment programs.
• Take charge of daily operations at the tuition centre.
• Communicate effectively with tutors and students.
• Handle communications with parents via the centre’s mobile phone.
• Follow up with parents regarding their enquiries.
• Collect payment and issue receipts.

Skills

Customer service

Spreadsheet proficiency

Effective communication

Understanding of the Singapore education system

Job description

Admin Assistant for Social Enterprise in Education

Provide earnest education advice to parents and students for them to make the best education decisions for themselves.

Assist customers in the enrolment of our tuition classes and enrichment programs.

Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.

Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes.

Handle all communications with parents by taking over the centre’s mobile phone.

Follow up closely with parents in their enquiries.

Collect payment and issue receipts for payments.

Requirements:

At least 1 year experience doing customer service for enrichment centres.

Able to work well with spreadsheets.

Able to communicate positively and effectively.

Good understanding of the Singapore education system.