Admin Assistant (E-Commerce)

Taka Jewellery Pte. Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A prominent jewellery company in Singapore is seeking an Admin Assistant (E-Commerce) to support online operations. The role involves managing the e-commerce platform, assisting with order processing, and ensuring a seamless shopping experience for customers. The ideal candidate has experience in e-commerce and strong organizational skills. This position offers the opportunity to work in a dynamic environment with a positive team attitude.

Qualifications

• Prior experience in e-commerce, online retail, or customer service preferred.
• Strong organizational, communication, and attention-to-detail skills.
• Comfortable using e-commerce platforms and office software.

Responsibilities

• Respond promptly and professionally to customer inquiries on e-commerce platforms.
• Maintain product listings, update stock, and ensure accurate product information.
• Assist with processing online orders, returns, and exchanges.
• Coordinate with internal teams to resolve operational issues.
• Monitor customer feedback and suggest improvements to processes and service.

Skills

Organizational skills

Communication skills

Attention to detail

Job description

Join our dynamic team as an Admin Assistant (E-Commerce) and support our online operations! You’ll help manage our e-commerce platform, assist with order processing, and ensure a smooth shopping experience for our customers.

Key Responsibilities

• Respond promptly and professionally to customer inquiries on e-commerce platforms.
• Maintain product listings, update stock, and ensure accurate product information.
• Assist with processing online orders, returns, and exchanges.
• Coordinate with internal teams to resolve operational issues.
• Monitor customer feedback and suggest improvements to processes and service.

Key Requirements

• Prior experience in e-commerce, online retail, or customer service preferred.
• Strong organizational, communication, and attention-to-detail skills.
• Comfortable using e-commerce platforms and office software.
• Positive attitude, proactive, and willing to learn.