Admin Assistant cum Customer Service Officer

Capital Human Resource Management Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for an Admin Assistant cum Customer Service Officer to work in the retail industry. The role includes data entry, managing customer inquiries, and maintaining office supplies. Candidates should have good communication skills and prior experience in customer service. This full-time position offers a 5-day work week and a supportive work environment.

Benefits

Excellent working environment

Qualifications

• Experience in data entry and scheduling.
• Proven customer service skills.
• Ability to handle customer complaints effectively.

Responsibilities

• Perform data entry and schedule planning.
• Handle incoming calls and customer inquiries.
• Resolve customer complaints and queries.
• Maintain inventory level of office supplies.
• Assist management with ad-hoc duties.

Job description

Our Client, in the Retail Industry located in Ubi has opening for Admin Assistant cum Customer Service Officer.

• 5 Days work week / 9am - 6pm
• Excellence working environment
• Working Location: East

Responsibilities

• Data entry
• Schedule planning into time slot given
• Handle incoming calls and customers' enquiries over phone and text, delivering an excellent level of customer service
• Resolve all customer queries regarding dispenser issue, delivery time slot
• Manage and resolve customer complaints
• Handle printing and filing of invoices
• Maintain and monitor the inventory level of office supplies, distribution of office stationeries
• Provide product information, pricing details, delivery information to customer and directly customer accordingly to respective departments
• Any other ad-hoc duties as assigned by the management
• Handle technician/delivery man like passing /making sure they have the correct payment machine, correct documents for the scheduled job and enough goods

Qualified or interested candidates, kindly apply to us in the following format to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT.

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.