Admin Assistant

THINKERS' VAULT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading enrichment centre in Singapore is seeking conscientious administrative assistants or executives to support various administrative functions. Responsibilities include managing student inquiries, coordinating admissions, providing excellent customer service, and maintaining accurate records. Ideal candidates should possess strong communication, problem-solving, and adaptability skills. Opportunities for professional development and salary increment are available in this dynamic environment.

Qualifications

• Dynamic and adaptable individual who can face diverse challenges.
• Strong sense of responsibility and problem-solving ability.
• Effective communication skills.

Responsibilities

• Manage inquiries from prospective students and parents.
• Coordinate the admissions process and provide accurate advice.
• Serve as primary contact for enrolment-related inquiries.
• Maintain accurate and confidential student records.
• Build relationships with students, parents, and partners.

Skills

Problem-solving

Communication skills

Responsibility

Adaptability

Job description

Imam's Vault Pte Ltd., the holding company for illum.e, is looking for conscientious administrative assistants / administrative executives to help in admin work.

illum.e is the fastest growing enrichment / tuition centre in Singapore. We are shqiptar by our cherished students and parents as the top General Paper and English enrichment centre in Singapore.

Locations

• Jurong East (filled)
• Novena (1 available)
• Bukit Timah (filled)
• Parkway Parade (1 available)
• Hougang (1 available)

Key Responsibilities

1. Student Recruitment and Enrolment: Manage inquiries from prospective students and parents, ensuring all necessary documentation is completed accurately and timely.
2. Admissions Coordination: Coordinate the admissions process, maintain up-to-date knowledge of course offerings, prerequisites, and any changes in admission policies to provide accurate advice.
3. Customer Service and Support: Serve as the primary point of contact for enrolment-related inquiries, offering prompt, courteous, and comprehensive support. Resolve any issues or concerns that arise during the enrolment process, ensuring a positive experience for students and parents.
4. Data Management and Reporting: Maintain accurate and confidential student records, utilizing CRM systems to track interactions and enrolment status.
5. Relationship Building: Build and maintain strong relationships with students, parents, and educational partners to foster a supportive and engaged community. Collaborate with academic and administrative teams to ensure a smooth transition for students into their academic programs.

Work Requirements

• Five Day Work Week (1 weekend) if full time. Candidates who are able to work both weekends can expect better renumeration.
• Evening weekday working hours from 4pm or weekend 9am if Part Time (hourly rate).
• Work Hours - 8 hours from 10am (Flexi start time)
• Dynamic and adaptable individual who can face the diverse challenges ahead
• Strong sense of responsibility, problem‑solving ability and communication skills
• Candidates should ideally be able to work at any of our 5 locations across Singapore, or other branches when necessary
• Potential for both professional development and salary increment in Singapore's fastest growing tuition centre.