General Administrative Support:
- Record Keeping: Maintaining organized records of all relevant information, documents, and correspondence related to the managed properties.
- Document Preparation: Assisting with the preparation of various documents, including reports, letters, circulars, and other correspondence as needed.
- Communication: Managing all incoming and outgoing correspondence, including phone calls, emails, and physical mail, ensuring timely responses and proper routing.
- Facility Management: Handling bookings for estate facilities, managing access to common areas, and ensuring proper usage in line with rules and regulations.
- Inventory Management: Maintaining records of office supplies, managing equipment maintenance schedules, and ensuring adequate stock levels.
- Financial Support: Assisting with petty cash management, issuing receipts, and potentially updating trust accounts.
- Compliance: Assisting with the processing of notices, updating strata rolls upon ownership transfers, and maintaining proper filing systems for efficient administration and compliance with regulations.
Customer Service and Communication:
- Resident/Tenant Interaction: Addressing inquiries, feedback, and complaints from residents or tenants, providing information and assistance.
- Meeting Coordination: Assisting with the preparation and coordination of council meetings, annual general meetings (AGMs), and other relevant gatherings.
- Notice Boards: Regularly updating notice boards with important information for residents and tenants.
Other Responsibilities:
- Ad-hoc Duties: Providing general administrative support and assisting with various tasks as assigned by the Condominium Manager or other relevant personnel.
- Reporting: Assisting with the compilation of monthly and quarterly reports and ensuring timely submission.
- Technology Proficiency: Utilizing Microsoft Office Suite (Word, Excel, Outlook) and other relevant software for daily tasks.