Admin Assistant

AXTON PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading telemarketing firm in Singapore is seeking a candidate for customer service and telemarketing duties. You will be responsible for answering customer enquiries, conducting outbound calls, preparing quotations, and ensuring timely delivery of goods. Ideal candidates should have a diploma, relevant experience in telemarketing, and a positive working attitude. This role offers opportunities for proactive individuals with good organizational and interpersonal skills.

Qualifications

• 1–3 years of relevant experience in telemarketing and customer service.
• Proactive and positive attitude.
• Ability to work independently and multi-task under pressure.

Responsibilities

• Answer enquiries from customers via call/text or email.
• Conduct outbound calls to potential customers.
• Prepare quotations, delivery orders, and invoices.
• Ensure timely delivery of goods through client coordination.
• Process sales orders and follow up on payments.

Skills

Telemarketing

Customer service

Organizational skills

MS Office

Interpersonal skills

Education

Diploma or equivalent

Job description

Responsibilities

• Answer enquiries to customers by telephone call / text or email.
• Telemarketing - conduct outbound calls to potential customers, and following up on leads.
• Prepare and generate quotation, delivery order and invoice.
• Liaise and coordinate with clients to ensure timely delivery of goods.
• Process sales order and follow up payment with clients.
• Coordination, monitor and troubleshooting assistance for client’s order & account status.
• Ad-hoc duties as and when required.

Requirements

• Diploma or equivalent.
• With 1 – 3 years of relevant experience.
• Experience in telemarketing, sales & customer service is required.
• Proactive and positive working attitude.
• Meticulous with good organizational skills.
• Good interpersonal skills and able to work independently with minimum supervision.
• Ability to multi tasks and work under pressure.
• Proficient in MS Office.
• 5.5 days on Alternate Saturday.